Service Scope – Nirogya Health Care provides healthcare services at home, including nursing care, elderly care, physiotherapy, post-operative care, and critical care, as described on our website.

Medical Disclaimer – Our services are supportive in nature and do not replace emergency medical treatment. In case of a medical emergency, please contact a hospital immediately.

Booking & Payments – Appointments must be booked in advance. Payments are to be made as per the agreed service plan.

Cancellation & Refunds – Cancellations should be made at least 24 hours in advance. Refunds, if applicable, will follow our refund policy.

Caregiver Availability – While we ensure professional and trained caregivers, availability may vary based on demand and scheduling.

Direct Payments to Staff Prohibited – All payments must be made through official Company channels only. The Company is not liable for direct payments made to staff members.

Security of Valuables and Personal Property – Clients are responsible for the safety of their home and personal belongings. The Company shall not be liable for any loss, theft, or damage to valuables during the provision of services.

Liability – Nirogya Health Care is not responsible for outcomes outside the scope of agreed services or in case of non-disclosure of patient’s medical history.